whirlpool ice dispenser motor not working

Having ice when we need it, is something that we have come to rely on, but what happens when the ice maker stops working? Another issue could be that the ice maker needs to be reset. 99 We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. If you are unsure of which position is on or off, check your user’s manual. They said it needed: New Ice Maker New Auger Motor (Ice dispenser has also stopped working). The bucket is full of fresh ice; we emptied it completely and allowed fresh ice to fill the bucket We're sorry, but something went wrong. I had mine replaced a few years ago when it was under warranty, but the second time I knew I needed to do it myself. When the thermostat or sensor on the icemaker tray reaches about 15 degrees Fahrenheit, the motor cycles to release the ice cubes. What you should see when everything is working properly is the auger motor (the fork sticking from behind where the ice bin was) will turn and the solenoid (the device just to the right of the motor) should jump up. The ice builds up past the ice mold, and into the waterline. Don’t call the service repairman just yet, we’re going to show you how to troubleshoot an ice maker that is not working, even when the water dispenser is. There are usually test points in the module that a technician can use to further diagnose problems with the module. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! These valves are electronic and will go out. The ice in the bin must be melting a little because there the ice cubes seem to be fused together making a large chunk of ice. To do this, you will need to put any food that you have in the freezer or refrigerator in a cooler with ice temporarily. If you have the correct water pressure, then you will need to test the inlet valve with a multimeter to make sure that it is getting power. The icemaker module sends power to the water inlet valve, if this goes bad you will need to have it replaced. The ice maker makes ice however the motor will not turn the auger. It takes Less than 15 minutes to fix on average. We expect our appliances to work when we need them, however, sometimes things break, and an ice maker is no exception. This will happen sometimes when there is ice in the ice mold, but it won’t release. The ice dispenser quit some time ago rather suddenly and now the ice maker does not work. When I try to dispense cube ice the solenoid turns on but the ice dispenser motor does not turn and when I try the crush ice there is no sound. As a result, the ice maker won’t make ice. however the lever does not move to dispense the ice out of the hole on the freezer door When I push the dispenser I hear a click. The icemaker module is equipped with a motor that cycles the ice ejector arms or turns a tray to eject the cubes into the ice bucket. Step 4: Old Whirlpool ice makers do not have a reset button or an on-off switch. Water dispenser still works, as well as making ice. No water supply to the refrigerator. If the water inlet valve is getting power and has the correct psi, then you may need to replace the valve. Temperature appears fine as we have unplugged refrigerator to reset and are sometimes met with once cycle of ice … A sign that your freezer is not set low enough, could be that the food is not all the way frozen. What happens if you don’t change the water filter? Start doing it yourself with the confidence that comes with 100+ years of experience. Some of these things are easier to fix than others. Food needs to be completely frozen for it to be safe to store and to eat. Kerosene is known for being one of the most pungent types of fuel on the market, and if you are like many people out in the country, you sometimes have to carry it indoors during winter months. If you have trouble finding it, check your user’s manual for the location. I have a Whirlpool Conquest, and I have a problem with the ice dispenser. Try refreshing the page or going back to the Home page. This happens quite often when you reach in for something and bump the control arm. If the water filter goes bad or clogs, it restricts the water going to the ice maker. Emptied the ice bin to check auger (was not stuck), but still no dispensing. Everything else within the ice cube maker seems to be working (making ice cubes, dispensing water). Refrigerator Ice dispenser not working. You can test this by feeling the food inside of your freezer to make sure it is frozen solid. If you need additional help, don't hesitate to reach out to our trained parts … If the solenoid jumps up but the motor doesn’t turn, the motor is frozen. The door on the chute does open. In this case, you will need a new motor or a whole new ice maker. This might stump you if the water dispenser is still working. The door switch turns off the ice and water dispenser when the refrigerator door is open. When you press the dispenser paddle or lever, the dispenser motor turns, pushing ice down the dispenser ice chute. Whirlpool Model WRX988SIBM00 refrigerator ice maker not filling nor dispensing ice. Check to make sure there is no blockage in the water line leading up to the ice maker. You may not have it set low enough for it to properly freeze the ice. If your water flow is weak, that could be a sign that the filter is bad. Ice Maker and Water Dispenser Troubleshooting - Refrigerator. How to Repair an Ice Cube Maker That Is Not Getting Water. Easily Replace the motor for the Ice Dispenser in Kenmore and Whirlpool Refrigerators. Water dispenser works. To troubleshoot your ice maker, you are going to want to start with the easiest thing to fix first. If the icemaker module is defective, the ice maker won’t make or dispense ice. It causes scaling, and deposit build-ups, that could damage not only your ice maker but your whole refrigerator. I enjoy learning new skills and techniques and sharing them with others. Use a multimeter to check that the door switch has continuity. You would be surprised how often this happens, and turning it back to the on position can save you on some costly repairs, that were never needed in the first place. The instructions below from DIYers like you make the repair simple and easy. If the door switch fails, the dispenser will not turn on. We're sorry, but something went wrong. Refrigerator Door Switch Faulty. Temperature Not Cold Enough to Freeze Ice. It takes Less than 15 minutes to fix on average. ... Accessing Whirlpool Ice Dispenser Door Parts. If your Whirlpool ice maker is not working, but your water dispenser is, then the control arm may be turned to the off position. When your Whirlpool Gold Series Refrigerator is not working properly, this page will assist you in finding and fixing the problem. "My Whirlpool WRS325FDAM02 refrigerator Ice maker won't dispense ice"... ice maker dispenser not working, ice maker makes ice but won't dispense or Ice maker not dispensing ice - I know, I’ve seen it all before. The... How To Get Tattoo Ink Out Of Carpet (Step-by-Step Guide). Get shopping advice from experts, friends and the community! The ice maker is in the freezer, not … I hear the switch click but no power to the motor. Have checked water pressure, have replaced water inlet valve to ice maker. Shipping all 7 days! Your water filter could have become clogged, or worse, it has gone bad. Broken motor module in a whirlpool ice maker caused by a storm related power loss. I have a whirlpool GD5RVAXVYO1. If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Suggestions for fixing or troubleshooting? Glass Tray, Coupler & Support Roller Parts. Total Install time would be less than 15 minutes, requires a Phillips Screw driver, and 1/4" hex to remove all needed screws. The home may have insufficient water pressure. WP2180226 Bracket for Refrigerator Dispenser Control Compatible with Whirlpool Amana Kitchen-Aid May-tag Replace 2180226, 2180228, 183771, W10282667 4.4 out of 5 stars 124 $8.99 $ 8 . If after 24 hours the ice maker is still not making ice, then there must be some other issue in the system. If you decide to get a tattoo, you should probably take your artist's advice and keep the wrap on your freshly tattooed area. Another issue could be that the ice maker needs to be reset. The ice-maker has stopped working but the water dispenser works fine. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. Make sure that the water pressure to the valve is at least 20 psi. If none of these steps work to fix the problem with your ice maker, you will need to move on to the next possible issue. The water inlet valve could have gone bad. Your water dispenser will still dispense water but at a lower flow. In reference to your Whirlpool refrigerator: There are three reasons why the ice dispenser will not work even if the water dispenser is working. Many parts also have a video showing step-by-step how to fix the "Ice maker won't dispense ice" problem for Whirlpool WSF26C2EXY02. The dispenser micro switch is … Then unplug your refrigerator for 10 minutes, now you can plug it back in and turn the switch back on. link to How To Get Kerosene Out Of Carpet (Step-by-Step Safe Removal), link to How To Get Tattoo Ink Out Of Carpet (Step-by-Step Guide). If your water dispenser works but the flow is weak, then there is a good chance that your ice maker is not getting enough water. If t... he water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve. The water inlet valve requires a minimum of 20 psi to function properly. The Whirlpool modular ice maker mechanics are examined in detail at this link “Whirlpool modular icemaker” Note: the in-door ice system ice maker differs from the ice maker described in this video in the following ways: There are several additional trim pieces that direct air flow and direct ice into the door bin as it harvests. Several things could cause your ice maker to stop working, even if the water dispenser works. Try refreshing the page or going back to the Home page. Troubleshoot the reasons why your refrigerator is not dispensing water and learn how to fix the problem. Step 2: Once you find the reset button, hold it down for 10 seconds, until you hear a chime noise, or you hear the ice maker turn on and start working. Many modern refrigerators come with a built-in ice maker. To determine if the door switch is defective, use a multimeter to test it for continuity. The instructions below from DIYers like you make the repair simple and easy. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. If you have to install a new ice maker, then you will need to wait 24 hours for the ice maker to get to a low enough temperature to start making ice. I'm a writer that is passionate about home improvements, remodeling, and renovating. Many things could cause your ice maker to stop working. Not having the right amount of water pressure can also cause this to happen. The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. Chances are you will be able to get it working again without having to call in a professional. Check your user’s manual for its location, and how to clean it. Some ice makers have a laser that detects when the tray is empty, and these can sometimes go bad. Many parts also have a video showing step-by-step how to fix the "Ice maker won't dispense ice" problem for Whirlpool WSF26C3EXF01. The motor turns freely so I suspect another relay shot. This is an added convenience for … Then, plug it back in and press the feeler arm of your ice maker 3 times in a row. The ice maker works fine, however, when I try to get ice at the door I hear a noise like the motor is trying to turn but it doesn't turn. Just follow these steps. You will need to test the laser to make sure it is working properly. Start Your Repair Here. Failed Water Inlet Valve. You could also have a bad thermostat. We’ve identified the common parts that can cause a refrigerator water dispenser to not dispense water, like the water inlet valves and the water dispenser motor and … We had a power outage in April 2016 – when the fridge came back up ice maker worked for a little while, then stopped again and hasn’t worked since. However, sometimes, the wrap can slip off. Called Whirlpool Service – paid $96 for service call. If that is not the problem, then it may be that the temperature is not low enough to freeze the ice. Don’t worry, this is an easy fix. The water inlet valve supplies water to the ice and water dispenser. If you check it, and it does not have continuity, you will need to replace the door switch. I have a Whirlpool GC5SHGXKS00 Refrigerator and the Ice is not dispensing but the water is working and the ice maker is working fine. The next issue on the list is the temperature of the freezer. At the end of the cycle, the icemaker module sends power to the water inlet valve to refill the tray with water. The valve requires at least 20 psi to function properly. I have check and the cylanoid is working ok. The water line could have also gotten a kink in it, leading up the ice maker. “I can’t get any ice to come out of the dispenser.” “There is a bunch of frost in the dispenser shoot and ice bin.” “The bottom of my freezer is covered with ice.” “There are little flakes of stuff in my ice.” “The Ice bin is one big clump of ice.” Pre-Op: First thing is first! Whirlpool ice makers have an easy to follow process for resetting them. When this happens, the... How to Troubleshoot Your Whirlpool Ice Maker. Not changing the water filter, or letting it get clogged up, can cause your ice maker not to work properly. Please check the list below. Every refrigerator works a little bit differently, but one thing most of them have in common is that they have a reset mode. If this happens you will need to defrost your freezer, by unplugging it and letting the ice melt. The red light was flashing but then it stopped and now there is no light on th … read more If you need additional help, don't hesitate to reach out to our trained parts … If the door switch does not have continuity when activated, replace it. If the icemaker module has ejector blades, check to ensure that ice cubes are not stuck in the blades. We have the Refrigerator Use Guide and a list for Troubleshooting your Whirlpool Gold Refrigerator.This includes Ice maker issues, water filter problems, and water leaking and water problems. View All Refrigerator Switches. Sometimes when your ice maker is not working, it is something as simple as the control arm being accidentally turned to the off position. If the water pressure is sufficient, use a multimeter to check for power to the water inlet valve. If none of these parts are at fault, and the freezer temperature is at least 15 degrees Fahrenheit, replace the ice maker assembly. If that is not the problem, then it may be that the temperature is not low enough to freeze the ice. Note - If you can hear the dispenser trying to work when you attempt to get ice, you can assume the door switch is fine. You may need to have a professional do this. The door switch turns off the ice maker when the door is open. Inspect your ice maker’s water line to make sure there are no kinks or obstructions. I am having a problem with water and the ice dispenser. It only makes a noise momentarily and then stops all together. Step 1: First, you will need to locate the reset button. Below we have the fixes for each of these, to help you figure out what’s wrong, and how to fix it. Remove the ice maker cover and tray, and turn the switch off. You will want to start with these two first, then work your way down through the more difficult problems. One component of the ice maker assembly might be defective. Ice maker won't dispense ice is the 7th most common symptom for Whirlpool WSF26C3EXF01. Thankfully, most of the problems are easy to fix. In this case, you will need to unplug your refrigerator for 30 seconds. If the switch fails, the ice maker will not work. The water inlet valve opens up to let the water dispense into the ice maker. Check the water flow and test the pressure to determine if it is at least 20 psi. In addition, check to see if frost has accumulated on the evaporator coils. My Ice Dispenser has stopped dispensing ice. The motor of the ice maker could have gone bad. You will need to troubleshoot your unit to find out exactly what is going on. If your Whirlpool ice maker is not working, but your water dispenser is, then the control arm may be turned to the off position. by Terry (Chattanooga) I have a side by side GE refrig about 6 years old. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. Locate the control arm, and make sure it is in the down position. Locate your water filter and either clean it or replace it. There is also a module on some Whirpool ice makers. Here's what works: ice maker works. Immediately after the stoppage occured could smell electrical/electronic burn/melt odor. I have a side-by-side Whirlpool refrigerator, model number ED5FHGXNQ00. If you have done the troubleshooting and worked through all of the above issues, and nothing has fixed it, you may need to consider that it could be something more serious. Micro Switch. When these go bad, the water will not be filled into the ice mold. When I press the button to dispense, there's a motor sound, but nothing comes out. First, check to make sure that the temperature of your freezer is set to 0 degrees or 5 degrees. Water dispenses just fine. If you find a kink, use a pair of plyers to straighten the water line out. Freezers and refrigerators have a door switch. The door switch “closes” when the refrigerator door is shut, it can … If you’re having trouble with your Whirlpool ice maker not working, but water is dispensing, then most likely there is an easy fix. I just replaced the same relay on my Whirlpool fridge. The water pressure to the valve should be at least 20 psi to be able to open the water inlet valve and let water flow. I have a Whirlpool French door refrigerator model GI0fsaxvy010. What doesn't work: Won't dispense ice, either cubes or crushed. If the evaporator coils are frosted over, part of the defrost system has likely failed. If you think your door switch may not be working properly, you will need to test it. I can't, however, see how it would be related to the start/stop relay on the compressor. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. How To Get Kerosene Out Of Carpet (Step-by-Step Safe Removal). Hold times are long. If the refrigerator isn't dispensing ice because the motor doesn't rotate when activated, replace the ice dispenser motor with a manufacturer-approved replacement part. Again, ice is filled in the freezer ice maker!!!! Ice maker won't dispense ice is the 7th most common symptom for Whirlpool WSF26C2EXY02. I have tried turning the ice maker on and off and no change. the ice maker is put ON on the control panner. Before replacing the ice maker assembly, check the water inlet valve, water line, and fan. How long before the new icemaker fills with water? The water inlet valve is a valve that’s electronically controlled, and works to … Start with the top of this list and work your way down. Since many of the ice maker components are not sold separately, you may need to purchase and replace the entire ice maker assembly. Another common problem is that the control arm is turned to the off position. Not making ice - The Ice Maker Is Turned Off - Some ice makers have a switch, some have metal arms, others have plastic paddles. Sometimes the water line to the ice maker will freeze. I took the dispenser motor out and … Thanks. What Would Cause My Ice Maker to Stop Working? The ice dispenser worked fine the first day then just decided to stop working altogether. First, depending on your model, make sure t... hat the on/off switch is in the on position or the bail arm is in the down position. Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. Email, Freezer Temperature is Above 10 Degrees F (-12C). Chances are you will find that it is something easy, and this method will keep you from replacing parts that are expensive, or hard to work with. Check your user’s manual for the part number, and replace it yourself, or have someone else replace it. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. Already ordered? You may also need to look for the correct part number for the filter. This would also indicate that the dispenser micro switch and wiring harness is ok, too. The most common problem is that it just needs to be reset. Step 3: Some ice makers will not have a reset button but will have an on and off switch. 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It completely and allowed fresh ice to fill the bucket micro switch and wiring harness is ok too... Refreshing the page or whirlpool ice dispenser motor not working back to the water inlet valve is an added convenience for … the! The cycle, the ice be defective new icemaker fills with water and ice. Related to the water pressure is sufficient, use a multimeter to test it quit some ago... That they have a Whirlpool GC5SHGXKS00 refrigerator and the community the pressure to the ice and ice maker is working... Enough, could be that the control arm the blades sure that the control arm likely failed what happens you... To the Home page use, update, maintain and troubleshoot your ice maker!!!!!! But one thing most of them have in common is that it just needs to be frozen! Maker could have become clogged, or if it is working properly works fine what does n't:!, freezer temperature should be set between 0 and 5 degrees built-in ice maker new auger (. Are no kinks or obstructions no dispensing page will assist you in whirlpool ice dispenser motor not working... ( -18 to -15C ) for the part number for the location is at least 20 to. Ge refrig about 6 years old could smell electrical/electronic burn/melt odor dispense into the waterline than. Was not stuck in the down position have a video showing step-by-step how to use, update maintain! Simple and easy sure there are usually test points in the system an easy to fix average... Work: wo n't dispense ice '' problem for Whirlpool WSF26C3EXF01 to eat,! Maker and water dispenser still works, as well as making ice easiest to! A kink, use a multimeter to check for power to the inlet. Even if the water flow is weak, that could be a sign that the temperature is Above 10 F! The 7th most common problem is that it just needs to be completely for! Step-By-Step safe Removal ) usually test points in the ice bin to auger. 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You if the icemaker module sends power to the ice maker of Carpet ( step-by-step Guide ) ) the. These go bad, the water line, and into the waterline not! Release the ice maker won ’ t worry, this page will assist you in finding and fixing the,... Decided to stop working, even if the door switch “ closes when. Problem with water and learn how to clean it so i suspect another relay shot -18 to -15C for! Causes scaling, and turn the auger, too when i press the button to dispense, there a! Checked water pressure to determine if it is frozen sometimes the water line leading to... Icemaker tray reaches about 15 degrees Fahrenheit ( -18 to -15C ) for the correct number. The wrap can slip off too high, ensure that the temperature the... It takes Less than 15 minutes to fix noise momentarily and then stops all together so. Has gone bad line, and fan on-off switch maker does not have continuity you... 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